Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Methods & Estimated Delivery Times

    United States: 15–30 business days
    Canada & North America: 18–35 business days
    United Kingdom: 18–30 business days
    Australia & New Zealand: 20–35 business days
    Other countries: 15–35 business days

Delivery times are estimates and may vary due to customs clearance or carrier delays.

Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available for qualifying orders.

Customs & Import Duties International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer. We are not responsible for delays caused by customs.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–3 business days for tracking information to update.

Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at dengjiangwang@gmail.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue promptly.

Contact Us For any shipping-related questions, please reach out to us at dengjiangwang@gmail.com.